Microsoft global IT outage

Please see the latest statement from NHS England on the global IT outage.

If you are a provider impacted by the outage, you should revert to your business continuity plans. Providers who access GP connect via their Digital Social Care Record (DSCR) should revert to paper ordering for urgent and emergency prescriptions

The NHS is aware of a global IT outage and an issue with EMIS, an appointment and patient record system, which is causing disruption in the majority of GP practices. 

The NHS has long standing measures in place to manage the disruption, including using paper patient records and handwritten prescriptions, and the usual phone systems to contact your GP.

There is currently no known impact on 999 or emergency services, so people should use these services as they usually would.

Patients should attend appointments unless told otherwise. Only contact your GP if it’s urgent, and otherwise please use 111 online or call 111.