Log my Care

Summary

"Easy and intuitive, Log my Care can be used in any setting, without the need for extensive training. Designed alongside support workers and service users, it’s the platform of choice for enriching the lives of everyone in care."

This solution is not fully compliant with all DSCR effective standards.  The supplier is working to remediate this.  This status should be considered during any procurement decisions as this solution may be removed from the Assured Solution List and the List should be checked before contract signature.

Contact details

Email: sales@logmycare.co.uk 

Website: logmycare.co.uk

Information about this solution

"Our platform gathers insights to help you allocate resources and speeds up your day-to-day tasks, so you can focus more on those in need. We know that running a care service is tough at the best of times. That’s why we’ve designed our care management platform to help you:

  • Get time back
  • Save money
  • Deliver person-centred care
  • Easily create reports
  • Keep your data safe

We give you the technology to provide outstanding care, through an:

  • Online dashboard for managers: The Care Office is your control centre giving you a real-time overview of what’s happening in your service, wherever you are. From here, you can add team members and clients, assign tasks, access reports, upload documents and more.
  • App for carers and support workers: Our Carer App allows your team to record the care they deliver on the go. They can access personal to-do lists populated with tasks you assign them, create logs, view handovers, see important client information and more."

About the Supplier

LMC Software Ltd

"Founded in 2017 by Sam Hussain in response to the growing pressure on the UK care sector, Log my Care is the platform for outstanding care management. It gathers insights to help care providers allocate resources and speed up day-to-day tasks, so they can focus more on delivering person-centred care. In line with the mission to make technology accessible to everyone in social care, it gives care providers everything they need to go paperless."

This solution has been assured for use in:

  • care home services without nursing such as residential homes, rest homes, convalescent homes, respite care, mental health crisis houses, therapeutic communities
  • care home services with nursing such as nursing homes, convalescent homes with nursing, respite care with nursing, mental health crisis house with nursing

This solution has the following features:

  • care plans and risk assessments – 55+ customisable templates and the ability to create your own
  • electronic daily logging and intuitive task scheduling
  • reporting and self-auditing
  • body maps, photos and videos – offering visual logs
  • training and skills matrix
  • handovers 

All solutions on the Assured Solution List offer the core capabilities of a digital social care record (downloads in a spreadsheet).

This solution also offers the capability to:

  • use body maps to capture treatment information
  • store photographic information about the care provided
  • provide access to required information about an individual even when offline
  • automatically update changes to an individual’s care record/ plan/ tasks when a user goes back online
  • send notifications/ messages to other care workers
  • authorised third parties (including family members) to view care plans and records, including ones they did not create
  • provide access to Electronic Medications Administration and Recording systems (either natively or through integration with a third party solution)
  • build, save and amend your own summary reports for individual recipients of care
  • build, save and amend their own summary reports at a site and service level

This solution is not fully compliant with all DSCR effective standards.  The supplier is working to remediate this.  This status should be considered during any procurement decisions as this solution may be removed from the Assured Solution List and the List should be checked before contract signature.

Standards describe the technical specification or operating conditions which represent best practice for digital social care record solutions. These standards must be fully met by all solutions on the Assured Solution List within an agreed timeframe.

Standard

Description

Status

Business Continuity and Disaster Recovery

Ensures that solutions are supported by robust business continuity plans and disaster recovery measures.

More information about the Standard

Compliant

Clinical safety

Supports the management of clinical risk and patient/service user safety.

More information about the Standard

Working toward compliance

Commercial

Underpins all commercial activity relating to the Buying Catalogue by defining rules governing commercial relationships and setting out standards of behaviour.

More information about the Standard

Compliant

Data Migration

Supports the safe and effective migration of data if a buyer changes from one solution to another.

More information about the Standard

Compliant

Data Standards

Defines detailed technical standards for the storage, management and organisation of data and specifies standardised reference data, terminology and codes.

More information about the Standard

Compliant

About me standard (PRSB)

Supports sharing important details about a person and how they want to receive care. This standard is a requirement under Data Standards.

More information about the Standard

Compliant

Personalised Care and Support Plan Standard (PRSB)

Enables the right information for people to manage their own care. This standard is a requirement under Data Standards.

More information about the Standard

Compliant

Hosting and Infrastructure

Supports best practices for infrastructure and hosting of systems. For example, ensuring systems are cost effective, secure and energy efficient.

More information about the Standard

Compliant

Information Governance

Supports the controls needed to ensure that sensitive personal data is kept confidential, is accurate and is available to authorised users when required.

More information about the Standard

Compliant

Non-Functional Questions

Enables NHS Digital to assess the risk associated with the assessment of a solution against other overarching Standards.

More information about the Standard

Compliant

Testing

Ensures that a suppliers’ software delivery test processes are of sufficient quality and rigour.

More information about the Standard

Compliant

Interoperability

Defines a comprehensive set of standards, interfaces and protocols that solutions will use when working together.

More information about the Standard

Compliant

GP Connect

Supports sharing of data held within GP IT solutions across health and social care organisations.

More information about the Standard

Working toward compliance

Email

Supports the secure transmission of sensitive and confidential information by email.

More information about the Standard

Compliant

This information is currently being updated. Contact the supplier to discuss their pricing.

Additional services are add-ons that provide additional, unassured, functionality to a solution at an extra cost.

If you’re interested in additional services, we encourage you to undertake your own assessment to make sure the functionality meets your needs.

Additional services are available at a flat price. Contact the supplier for additional services and prices.

Associated services help you implement or optimise a solution. For example, staff training or data migration services.

Associated services are available at a flat price. Contact the supplier for associated services and prices.

Interoperability is the ability to connect and communicate with other systems. 

NHS assured integrations

GP Connect is a system which makes patient information available to appropriate clinical and non-clinical staff. Find out more about using GP Connect.

Type of integration What this means Stage
GP Connect HTML view View a patient's GP record with read-only access In development 
GP Connect appointment booking View, book, amend or cancel patient GP appointments  In development
GP Connect structured records Access a patient's GP record in a structured format, so the data can be imported and processed in whatever way is needed  In development

Supplier asserted integrations

Supplier asserted integrations are prepared by a supplier and are not specified or assured by the NHS. We encourage you to undertake your own assessment of these integrations.

This solution integrates with:

Log my Care’s typical implementation process involves: 

  • approximately 20 - 50 days to go from a paper to a digital solution
  • approximately 20 - 40 days to go from an existing digital solution to Log my Care
  • introduction alls with a Customer Success Executive
  • system configuration (1 - 7 days)
  • data input (1 - 7 days) 
  • one-to-one training session (1 - 2 hours) 
  • testing (1 - 7 days) 
  • question and answer session with Log my Care (1 hour) 

This is dependent on your availability and capacity. Throughout this process, you can book calls with your assigned Customer Success Executive, access support guides and training videos, and contact the support team 24/7.

This solution is supported by the following client application types:

Application type Supported

Browser-based application

Yes

Desktop application

No

Mobile or tablet application

Yes

Browser-based application details

Feature Details

Browsers supported

Google Chrome, Edge, Safari and Firefox

Responsive design

Yes

Mobile first approach

Yes

Plug-ins or extensions required

No

Minimum connection speed required

2Mbps

Recommended desktop aspect ratio and screen resolution

1920x1080px

Native mobile or tablet application

Feature Details

Supported operating systems

Android 8 and above. iOS 11 and above

Mobile first approach

Yes

Minimum connection speed required

2Mbps

Connection types supported

Offline-mode is supported for network blindspots.

Minimum memory requirement

Minimum 1GB free storage on the device

All solutions on the assured solutions list are cloud-based.

Log my Care is hosted on Amazon Web Services.

You do not need a Health and Social Care Network connection to use this service.

Upcoming developments will be informed by customer feedback. View Log my Care’s product roadmap here.

The Digital Social Care Record roadmap outlines the capabilities and standards that all solutions will need to meet in future.

Last updated: 7 June 2024