Fusion eCare Solutions Ltd

Summary

"Fusion's care management software is comprised of three core modules which can be purchased independently or combined to create one end to end solution. Each module is designed to work seamlessly together to provide a comprehensive solution to managing care homes efficiently. Our motto is 'One log in, one end to end solution.'"

This solution is not fully compliant with all DSCR effective standards.  The supplier is working to remediate this.  This status should be considered during any procurement decisions as this solution may be removed from the Assured Solution List and the List should be checked before contract signature.

Contact details

Department name: General Enquiries and Sales
Contact name: Ben Richardson
Phone: 01133 979 555
Email: info@fusionecs.co.uk

Department name: System Support
Contact name: James Linley
Phone: 01133 979 555
Email: support@fusionecs.co.uk

Information about this solution

"The Care Planning module enables care homes to create personalised digital care records for residents, taking into account their individual needs and preferences. Our software allows for easy customisation of care plans, assessments and daily schedules, with real-time updates and progress tracking available to ensure that residents are receiving the best possible care.

At Fusion eCare Solutions, we understand that care settings have unique needs and requirements, which is why we have designed our software to be highly customisable and scalable. Our software is easy to use and provides care services with the tools they need to manage their operations efficiently, resulting in better care for residents and increased staff satisfaction."

This solution has been assured for use in:  

  • care home services without nursing such as residential homes, rest homes, convalescent homes, respite care, mental health crisis houses, therapeutic communities
  • care home services with nursing such as nursing homes, convalescent homes with nursing, respite care with nursing, mental health crisis house with nursing

This solution has the following features:

  • digital care planning 
  • IT services

All solutions on the Assured Solution List offer the core capabilities of a digital social care record (downloads in a spreadsheet).

This solution also offers the ability to:

  • measure progress against a target outcome / goal for the individual receiving care
  • use body maps to capture treatment information
  • store photographic information about the care provided
  • send notifications and messages to other care workers
  • allow individuals to write to and update their own care plan and record
  • allow authorised third parties (including family members) to view care plans and records, including ones they did not create
  • allow authorised third parties (including family members) to write to care plans and records, including ones they did not create

This solution is not fully compliant with all DSCR effective standards.  The supplier is working to remediate this.  This status should be considered during any procurement decisions as this solution may be removed from the Assured Solution List and the List should be checked before contract signature.

Standards describe the technical specification or operating conditions which represent best practice for digital social care record solutions.  These standards must be fully met by all solutions on the Assured Solution List within an agreed timeframe.

Standard

Description

Status

Business Continuity and Disaster Recovery

Ensures that solutions are supported by robust business continuity plans and disaster recovery measures.

More information about the Standard

Compliant

Clinical Safety

Supports the management of clinical risk and patient/service user safety.

More information about the Standard

Working toward compliance

Commercial

Underpins all commercial activity relating to the Buying Catalogue by defining rules governing commercial relationships and setting out standards of behaviour.

More information about the Standard

Compliant

Data Migration

Supports the safe and effective migration of data if a buyer changes from one solution to another.

More information about the Standard

Compliant

Data Standards

Defines detailed technical standards for the storage, management and organisation of data and specifies standardised reference data, terminology and codes.

More information about the Standard

Compliant

About Me Standard (PRSB)

Supports sharing important details about a person and how they want to receive care. This standard is a requirement under Data Standards.

More information about the Standard

Compliant

Personalised Care and Support Plan Standard (PRSB)

Enables the right information for people to manage their own care. This standard is a requirement under Data Standards.

More information about the Standard

Compliant

Hosting and Infrastructure

Supports best practices for infrastructure and hosting of systems. For example, ensuring systems are cost effective, secure and energy efficient.

More information about the Standard

Compliant

Information Governance

Supports the controls needed to ensure that sensitive personal data is kept confidential, is accurate and is available to authorised users when required.

More information about the Standard

Compliant

Non-Functional Questions

Enables NHS Digital to assess the risk associated with the assessment of a solution against other overarching Standards.

More information about the Standard

Compliant

Testing

Ensures that a suppliers’ software delivery test processes are of sufficient quality and rigour.

More information about the Standard

Compliant

Interoperability

Defines a comprehensive set of standards, interfaces and protocols that solutions will use when working together.

More information about the Standard

Compliant

GP Connect

Supports sharing of data held within GP IT solutions across health and social care organisations.

More information about the Standard

Working toward compliance

Email Standard

Supports the secure transmission of sensitive and confidential information by email.

More information about the Standard

Compliant

 

 

This information is currently being updated. Contact the supplier to discuss their pricing.

Additional services are add-ons that provide additional, unassured, functionality to a solution at an extra cost.

If you’re interested in additional services, we encourage you to undertake your own assessment to make sure the functionality meets your needs.

Additional services are available at a flat price. Contact the supplier for additional services and prices.

Associated services help you implement or optimise a solution. For example, staff training or data migration services.

Associated services are available at a flat price. Contact the supplier for associated services and prices.

Interoperability is the ability to connect and communicate with other systems. 

NHS assured integrations

GP Connect is a system which makes patient information available to appropriate clinical and non-clinical staff. Find out more about using GP Connect.

Type of integration What this means Stage
GP Connect HTML view View a patient's GP record with read-only access To be completed as part of standards compliance
GP Connect appointment booking View, book, amend or cancel patient GP appointments  Not in development
GP Connect structured records Access a patient's GP record in a structured format, so the data can be imported and processed in whatever way is needed  Not in development

Supplier asserted integrations

Supplier asserted integrations are interoperability interfaces prepared by a supplier and are not specified or assured by the NHS. We encourage you to undertake your own assessment of these integrations. 

  • Sundown Solutions
  • Omnicell EMAR
  • Navimed
  • Radar Healthcare
  • Other API connections available on request

Fusion eCare’s typical implementation process involves:

  • sending you pre-installation documents to complete 
  • a minimum of 2 business days to complete set-up – this is dependent on how quickly you can return pre-installation documents

This solution is supported by the following client application types:

Application type Supported

Browser-based application

Yes

Desktop application

Yes

Mobile or tablet application

Yes

Browser-based application
Browser application feature Details

Browsers supported

Chrome, Firefox, Safari, Brave, Opera, Edge

Responsive design

Yes

Mobile first approach

No

Plug-ins or extensions required

No

Minimum connection speed required

10MB Broadband/Wifi (Ofcom’s minimum standard service)

Recommended desktop aspect ratio and screen resolution

16:9 - 1920 x 1080

Additional Information

Updated internet browsers must support latest SSL protocols

Native desktop application
Desktop application feature Details

Supported operating systems

Windows, MAC, Linux

Minimum connection speed required

10MB Broadband/Wifi (Offcoms minimum standard service)

Minimum memory requirement

4GB RAM

Additional storage requirements

1GB

Minimum necessary CPU power

Intel core i3 / Apple M1

Recommended desktop aspect ratio and screen resolution

16:9 - 1920 x 1080

Third party components required

Mouse, keyboard, monitor

Device capabilities required

Internet Access

Additional information

Updated internet browsers must support latest SSL protocols

Mobile or tablet application
Mobile/tablet application feature Details

Supported operating systems

Android 10 onwards, iOS16

An operating system f

Mobile first approach

Yes

Minimum connection speed required

No minimum connection speed

Connection types supported

10MB Broadband / wifi

Connection types supported

Wifi, Ethernet

Minimum memory requirement

3GB RAM

Additional storage requirements

1GB

Device capabilities required

Internet access

All solutions on the assured solutions list are cloud-based.

Fusion sets up and maintains cloud hosting with third party suppliers Microsoft Azure and Datastore 365.

You do not need a Health and Social Care Network connection to use this service. 

This information will be updated shortly.

The Digital Social Care Record roadmap outlines the capabilities and standards that all solutions will need to meet in future.

Last updated: 7 June 2024