Dom Portal by Decaura

"The Dom Portal serves as a tailor-made software solution for Home Care providers, offering a wide range of features for efficient business management. By utilising the Dom Portal, care providers can easily deliver consistently high-quality services to service users.

About the Supplier

Decaura Limited

Decaura is a Cambridge, UK based digital care solution provider. Decaura takes pride in being an NHS Assured supplier for Digital Social Care Records (DSCR).

Our vision at Decaura is to contribute towards building a society in which everyone would live happier and healthier lives with their loved ones around, so they can share those precious moments together for as long as possible. As a technology provider we strive towards enabling high quality, person-centric home care delivery, and improving service user’s health and well-being.

Our solution is designed to ensure that service users receive personalised care tailored to their unique needs, while improving communication, safety, and overall satisfaction. We are committed to delivering a user-friendly, intuitive, and secure platform that simplifies the caregiving process, fosters trust, and enhances the quality of life of the care recipients."

This solution has been assured for use in

• domiciliary care such as home care and live in care
• extra care services
• supported living services

This solution has the following features:

• inclusive person-centric care plans and assessments using flexible tempates

• digital task planning, live monitoring and alerting

• in-built electronic medications administration and recording (eMAR) functionality

• capture treatment information with body maps, and store care information as photos and videos

• allows authorised friends and family to contribute to care records

• allows recording of incidents and keep an audit trail of all actions taken

All solutions on the Assured Solution List offer the core capabilities that social care providers need from a digital social care record (downloads in a spreadsheet).

This solution also offers the capability to:

• add assessment templates/pre-built care plans

• use body maps to capture treatment information

• store video information about the care provided

• store photographic information about the care provided

• provide access to required information about an individual even when offline

• automatically update changes to an individual's care record/plan/tasks when a user goes back online

• record information about the skills, experience and training of staff

• define a template list of the skills, experience and training of staff

• send notifications / messages to other care workers

• allow individuals to write and update their own care plan and record

• allow authorised third parties (including family members) to view care plans and records, including ones they did not create

• provide access to Electronic Medications Administration and Recording systems (either natively or through integration with a third party solution)

• build, save and amend your own summary reports for individual recipients of care

• build, save and amend your own summary reports at a site and service level

This solution is not fully compliant with all DSCR effective standards.  The supplier is working to remediate this.  This status should be considered during any procurement decisions as this solution may be removed from the Assured Solution List and the List should be checked before contract signature.

Standards describe the technical specification or operating conditions which represent best practice for digital social care record solutions.  These standards must be fully met by all solutions on the Assured Solution List within an agreed timeframe.

This information is currently being updated. Contact the supplier to discuss their pricing.

Additional services are add-ons that provide additional, unassured, functionality to a solution at an extra cost.

If you’re interested in additional services, we encourage you to undertake your own assessment to make sure the functionality meets your needs.

Additional services are available at a flat price. Contact the supplier for additional services and prices.

Associated services help you implement or optimise a solution. For example, staff training or data migration services.

Associate services are available at a flat price. Contact the supplier for associated services and prices.

Interoperability is the ability to connect and communicate with other systems.

NHS assured integrations

Decaura's typical implementation process involves:

• assigning a dedicated project manager to assist in the implementation process
• starting with a project kick off meeting, to define the scope, understand the organisation readiness, define responsibilities and set target go live dates
• arranging training through a blended learning method, mixing online, group and self-service training (all online training is recorded) – you can arrange further training through the account team 
• regular service management meetings to address any business concerns 

This solution is supported by the following client application types:

Browser-based application details

Native mobile or table application

All suppliers on the Assured Solution list are cloud-based.

The Dom Portal uses a public cloud platform hosted across redundant data centres, which means data is stored on resilient storage that is duplicated across different data centres. This means there is minimal or no loss of service if one data centre fails. The hosting provider also has physical measures such as power back-up and temperature control systems and a business continuity plan to ensure business continuity. 

You do not need a Health and Social Care Network connection to use this service. 

Upcoming developments will be based on customer requests, alignment with future CQC requirements, and ongoing standards compliance. 

Dom Portal are also seeking integration and interoperability opportunities.

The Digital Social Care Record roadmap outlines the capabilities and standards that all solutions will need to meet in future.