Birdie

"Key Birdie features include:

• digital assessments – carefully co-developed with our partners

• person-centred care plans – effective and intuitive, create plans based on client goals

• easy-to-use carer app – task plan, handovers, offline mode, voice-to-text, photos and more

• task planning – with the option to set certain tasks as mandatory

• outcomes and risk monitor – set, track and achieve outcomes and monitor risk

• skills and training record – record skills and track expiry dates

• analytic reports – insights into key areas of your business, to help you quickly improve

• alerts inbox – flag, track and coordinate concerns raised across your care business

• third-party access – share information with other health professionals

• family app – share information with relatives so they can have peace of mind"

About the supplier

"Birdie was founded around a core ambition: to use technology to fundamentally transform ageing. By ensuring the right care is delivered by the right person at the right time, in a personalised and preventative way, we can support our elders in maintaining the comfort and care they need to live longer and happier at home, surrounded by their history and the ones they love.

To get to this, the four Birdie founders Max, Raj, Abeed and Gwen pulled together a team of technology builders, healthcare leaders, renowned designers and care partners to create a powerful home healthcare technology platform that makes growing older at home as simple as it should be."

This solution has been assured for use in:

•  Domiciliary Care Services such as home care and live in care

This solution has the following features:

• centralised feeds to view all information related to any carer or care recipient
• the ability to audit forms to record key touch points and identify areas of improvement
• the ability to create and assign actions – and follow their progress through to completion
• security and data protection certifications, including ISO 27001, Cyber Essentials Plus

All solutions on the Assured Solution List offer the core capabilities of a digital social care record (downloads in a spreadsheet).

This solution also offers the ability to:

• add to assessment templates / pre built care plans
• use body maps to capture treatment information
• store photographic information about the care provided
• provide access to required information about an individual even when offline
• automatically update changes to an individual’s care record / plan / tasks when a user goes back online
• record information about the skills, experience and training of staff
• send notifications / messages to other care workers
• allow authorised third parties (including family members) to view care plans and records, including ones they did not create
• provide access to Electronic Medications Administration and Recording systems (either natively or through integration with a third party solution)
• build, save and amend your own summary reports for individual recipients of care
• build, save and amend your own summary reports at a site and service level
• provide reports, which can be adapted by a social care provider (for example by changing data fields that are included), that show how much time and / or resources have been allocated delivering care to enable business management

Standards describe the technical specification or operating conditions which represent best practice for digital social care record solutions.  These standards must be fully met by all solutions on the Assured Solution List within an agreed timeframe.

This information is currently being updated. Contact the supplier to discuss their pricing.

Additional services are add-ons that provide additional, unassured, functionality to a solution at an extra cost. 

If you’re interested in additional services, we encourage you to undertake your own assessment to make sure the functionality meets your needs. 

Contact the supplier for additional services and prices.

Associated services help you implement or optimise a solution. For example, staff training or data migration services. 

Contact the supplier for associated services and prices. 

Interoperability is the ability to connect and communicate with other systems.

NHS assured integrations

GP Connect is a system which makes patient information available to appropriate clinical and non-clinical staff. Find out more about using GP Connect.

Supplier asserted integrations

Supplier asserted integrations are interoperability interfaces prepared by a supplier and are not specified or assured by the NHS.

We encourage care provider organisations to undertake their own assessment and assurance of integrations.

Birdie has an open API allowing integrations with various CRM, ATS, Learning Management and Rostering software providers.

Birdie's typical implementation process involves:

• partnering with you to get up and running as smoothly as possible
• providing guides and resources, including a step-by-step implementation checklist, change management guide, extensive training and more 

This solution is supported by the following client application types:

Browser-based application details

Native mobile or tablet application

All solutions on the assured solutions list are cloud-based. 

Birdie services and data are hosted in Amazon Web Services (AWS) facilities (eu-west-2) in the UK.

You do not need a Health and Social Care Network connection to use this service. 

Visit birdie's roadmap to see upcoming development plans.

The Digital Social Care Record roadmap outlines the capabilities and standards that all solutions will need to meet in future.